I love Sue's design. However, she still lacks making an effort in explaining her patterns better. Either with words or by illustration. For ex. this pattern which has NO eyelets to be attached, that is what she uses to explain how to install a grommet. This bag is not for beginners. They will get extremely frustrated. The closing of this bag is impossible. The straps don't slide easily because of the design of the bag. I was very excited to give her patterns another try, hoping that she had listen to her clients by improving her pattern skills. I wonder if testers are used to help her identify the areas that she is lacking an effort to put a little bit more time explaining her patterns.